Returns and Exchanges

With each Kasiopya item handmade with care and intention, we believe you'll fall in love with your one-of-a-kind piece. If this is not the case, we accept exchanges or store credit for products in original condition, shipped within the continental US only. No exchanges/store credit for items shipped outside the continental US. Exchanges/store credit must be processed within 14 calendar days from when the customer receives the product. Product cannot be damaged, worn, washed, or altered in any other way. Customer must pay the shipping cost to return the original item and the shipping cost to receive an exchanged item. Please contact us directly via email at ContactKasiopya@gmail.com to fulfill a request.